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Graphic of a sphere contining loyalty words and relationships

The how and why of customer loyalty programs

Customer loyalty programs can bring immense value to your organization … if done rightCustomer Satisfaction and Customer Loyalty:Are these fads or key business principles?What are they worth to your business?What is more important: Satisfaction or Loyalty?How can you measure them?What do you do to improve?and many more questions …How much effort do you expend learning   …   Read More